Monday, November 25, 2013

An Examination of Seattle Hempfest Leadership Communications.

By Brian Grimmer 

The law in Washington state recognizes the medical efficacy of Cannabis with medical-use of the plant has been permitted under state law since 1998.  In 2012, Washington voters chose to legalize the recreational use of cannabis.  These defiant stances taken against the failed “War on drugs” are the result of successful political organizing.
Through effective leadership, cannabis culture has become a large and powerful social movement and political force in Washington state.  While successfully changing social attitudes and the legal status of cannabis in the Evergreen State, the movement has also legitimized an industry.  As the social stigmas associated with cannabis decrease with continued social acceptance as reflected by Gallup opinion polls (Swift, 2013) and successful political initiatives for cannabis legalization in Colorado and Washington (Hawken, Caulkins, Kilmer, and Kleiman, 2013), skills once considered criminal are becoming legitimate tax-paying career paths and academic subjects of study.
Even with legalization a reality in Washington, the cannabis movement in Seattle remains politically active and committed to continued cannabis law reform.  One such organization at the forefront of cannabis legalization is Seattle Hempfest.  Publicized as a “protestival” (McPeak, 2011), directors of Seattle Hempfest have successfully developed and facilitated the free annual public event in Seattle for the past 22 years to celebrate cannabis culture and advocate for cannabis law reform through education and entertainment (Seattle Hempfest History, n.d.).
In this paper, I shall examine the organizational structure of Seattle Hempfest from my perspective as a volunteer.  Secondly, I shall examine the communication methods and leadership styles employed in critical roles within the organization and during events gathered in the course of personal interviews and research.  Within this section, I will also discuss a perceived shortcoming and deserved accolades in the areas of organizational communication.  Lastly, I will show how effective communications methods contribute to the success of the organization as a whole.
My wife and I have been involved with Hempfest for two and three years respectively as event staff, or Hempfest volunteers.  I was invited to speak at my first Seattle Hempfest in 2011 about my activism at Central Washington University.  I felt obliged to volunteer as I was so honored to be a part of Seattle Hempfest.
During my past three years of volunteer service, I also conducted sociological research and recorded my social observations to gather data for my undergraduate research projects.  Overall, I have found the cannabis culture to be very welcoming and accepting of diversity and people wanting to learn by doing.  Long-term friendships frequently develop among volunteers.  Within the organization, I have made several friends I now view as family.  Even now, as I write this paper, I am living in a house with 4 other Hempfest volunteers.
The reasons people get involved Hempfest vary by the individual (Punyon, 2012).  On a personal level, I volunteer because I desire the hands-on experience so that I may further my educational and career goals.  Additionally, I volunteer out of pride in knowing that I am doing something positive to change the social perceptions of cannabis while actively giving back to the community.  For some at Hempfest, the urgency of commerce takes precedent as changing laws allow for the conducting of business transactions in the commodity of cannabis.
Some Hempfest best volunteers are Seattle’s homeless and transient population.  For many people, participating in the event provides them with a sense of belonging and self-worth (Black, personal interview, 2013).  In the spirit of community service, hot meals are available during the event to feed those helping with set-up and daily operations.  Additionally, several Seattle businesses recognize the efforts of Hempfest staff volunteers as the event provides good job experience and transferable skills (Phun, personal communication, 2013).
While I have only experienced three events, the first Hempfest was held in 1991 in Seattle’s Gasworks Park (McPeak, 2011).  The purpose of the Seattle Hempfest is best summarized in the organization’s mission statement: “Seattle Hempfest was founded in the belief that the public is better served when citizens and public officials work cooperatively in order to successfully accomplish common goals” (Mission, n.d.).
With companies such as Boeing, Microsoft, Google, and Amazon, located in the city in addition to the University of Washington, it is easy to see that Seattle values and embraces education.  For Seattle Hempfest, education is a key element of the organization’s success (Sharon Whitson, n.d.).  Even the Seattle Police Department participates in a good-natured attempt to educate the public by handing out free Doritos with stickers warning patrons about the limits of cannabis possession under Washington state law (Johnson, 2013; Livingston, 2013).
While educating the public about cannabis is the primary focus of the festival, the organization operates a small office and retail storefront called Hempfest Central in the Seattle suburb of Lake City.  From this location, the organization conducts the business operations of the festival.  The business operations of Seattle Hempfest centers on the non-profit entity Seattle Events (Mission, n.d.).
The leader of Seattle Hempfest is Vivian McPeak, co-founder and executive director of Seattle Events.  McPeak provides what Baack refers to as strategic management for the organization (2012).  As a non-profit entity in Washington State, McPeak is required to report to the board of directors, commonly referred to within the organization as the Steering Committee.  Also providing strategic planning are John Davis, who serves as chairman of the board, and Sharon Whitson, who serves as general manager.  Below the Steering Committee, the leadership branches off into what Baack refers to as tactical management (2012).  This is the level where leaders with specific skills and specialties make up dedicated leadership teams and Core Staff members needed to manage such a large public event (Phun, personal communication, 2013).
Working with Seattle Hempfest as a volunteer has provided the opportunity to conduct sociological research into the cannabis culture over the past three years.  As part of this research, I have observed the leadership of Seattle Hempfest in the performance of their roles during events.  The expertise and talent possessed by the people volunteering for the organization truly make the event possible.
As with any large event, vending provides a large source of event funding.  Understanding this, the Seattle Hempfest crew works hard to take care of the vendors who participate in the event.  However, when the day is done and it is time to clear the public out of the park, the staff sometimes has to get tough with vendors trying make one more sale for the night.  Due to legal reasons, vendors cannot sell cannabis at the event. This is another area where the volunteers and event leadership are required to take an affirmative and staunch stance as such behavior could potentially result in difficulties renewing event permits for the next year.
My personal favorite aspect of Seattle Hempfest is the speakers.  Here is where one can truly begin to understand the diversity of people involved in cannabis.  After listening to the speakers at Hempfest one soon realizes that the stereotypical cannabis user as portrayed in Cheech and Chong films is rather demeaning.  In reality, cannabis users can be dirt poor or rich and famous, like Bill Gates (Manes & Andrews, 1993). 
Listening to the stories of people like Kristina Flor, an activist whose father died in Federal custody (Press, 2012), one quickly realizes that the government and law enforcement do not always play fair when it comes to cannabis.  Hear the story of story of brave Mykayla Comstock, a 7-year-old girl from Oregon whose cancer is in remission thanks to cannabis oil (Home Page, n.d.), and one can begin to understand why so many people call cannabis medicine.
Walking along the hundreds of vendors, one can listen to different vendors talk up the benefits of hemp soap, or how good hemp fabrics are for the environment while the next vendor is busy selling bongs or asking for donations for the particular cause they represent.  With so many vendors, the frugal patron can accumulate a fair amount of free swag and souvenirs with a bit of determination.  For those with the financial means, Hempfest can be a buyer’s paradise for one in need of cannabis-related paraphernalia, artwork, clothing, or jewelry.
In all the Seattle Hempfest provides a public forum where cannabis enthusiasts can congregate freely and enjoy the fruits of their activism efforts.  While sales of cannabis are still considered by law enforcement to be illegal activities, cannabis consumption does occur at the Seattle Hempfest.  As part of communicating a message of responsibility and leadership, volunteers are expected to remove their Hempfest tee-shirt and any identifying badges before partaking in the consumption of cannabis (Phun, personal communication, 2011).
Failure to do so can result in the loss of one’s position as a volunteer or even leadership position.  Topping off the punishment, is the added public surrendering of the offender’s Hempfest shirt to leadership.  The loss of position and shirt can occur for other offenses as well such as insubordination, harassment, or attacking another person.  If the offense is severe enough and warrants such action, one can be escorted out of the event by law enforcement and blacklisted from all future Hempfest events (Black, personal communication, 2013).
Such a policy combined with the personal pride attached to the possession of a Hempfest Staff shirt and the position held with the organization inspires most people to pay attention to what they are doing or risk literally losing their shirt.  In Seattle, a Hempfest staff tee shirt can often make the difference between a getting good burger at the bar or getting a great burger at the bar.  As a result, one can typically see a few Hempfest staff shirts on any given day in the city of Seattle.
With just the outreach performed during the event by giving out staff shirts to the volunteers, Hempfest leadership has succeeded in communicating their presence to the community in a positive manner.  For three days after the event, volunteers are walk the length Myrtle Edwards Park to clean up the grounds and leave the park cleaner than what it was before the event.
While such dedication certainly communicates a degree of appreciation to the leaders of Seattle for granting Seattle Events permission to use the park, the reality is that the fees charged by the city for any remaining residuals found in the park such as litter, graffiti, and stickers on signs, are financially crippling to an organization’s bottom line (Phun, personal communication, 2013).
Seattle Hempfest costs in excess of $800,000 to make into a reality (Johnson, 2013).  This point is communicated to volunteers doing the cleanup sweeps after the event who in turn vigilantly scrape off stickers and graffiti from park surfaces and pick up the trash.  The hope is to reduce the total number of penalties charged by the city for incurred damages.
Seattle Hempfest is a success in Seattle due to the dedication of its leadership and the support provided by the community in the form of volunteers and patrons.  While the cannabis industry is legal in the states of Colorado and Washington, there remains a lot of work to legalize cannabis in the remaining 48 states.  As the largest free cannabis rally in Washington, Seattle Hempfest will continue to organize and provide a forum where activists can meet and voice their opinions to the public.



References:
Baack, D. (2012). The Nature of Communication in Professional Settings. Management Communication (pp. 1-8). San Diego: Bridgepoint Education.
Hawken, A., Caulkins, J., Kilmer, B. and Kleiman, M. (2013), Quasi-legal cannabis in Colorado and Washington: local and national implications. Addiction, 108: 837–838. doi: 10.1111/add.12156
Home Page. (n.d.). Brave Mykayla. Retrieved November 26, 2013, from http://www.bravemykayla.com/
Johnson, G. (2013, August 16). Don't inhale too deeply as Hempfest kicks off in Seattle this weekend. MercuryNews.com. Retrieved November 25, 2013, from http://www.mercurynews.com/bay-area-living/ci_23880332/dont-inhale-too-deeply-hempfest-kicks-off-seattle
Livingston, B. (2013, August 14). Cops to Distribute Bags of Chips at Hempfest (Really!). The Stranger. Retrieved November 26, 2013, from http://www.thestranger.com/seattle/cops-to-distribute-bags-of-chips-at-hempfest-really/Content?oid=17500264
Manes, S., & Andrews, P. (1993). Gates: how Microsoft's mogul reinvented an industry--and made himself the richest man in America. New York: Doubleday.
McPeak, V. (2011). Protestival: Seattle Hempfest; a 20 Year Retrospective. Seattle: AH HA Publishing.
Mission. (n.d.). Seattle Hempfest. Retrieved November 25, 2013, from http://www.hempfest.org/about/mission/
Press. (2012, August 30). Ex-medical marijuana provider dies in custody. The Billings Gazette. Retrieved November 26, 2013, from http://billingsgazette.com/news/state-and-regional/montana/ex-medical-marijuana-provider-dies-in-custody/article_d93df416-ceb3-5d38-95bb-e602db503391.html
Punyon, B. (2012, July 30). Why Volunteering is Important . Seattle Hempfest. Retrieved November 25, 2013, from http://www.hempfest.org/why-volunteering-is-important/
Seattle Hempfest History. (n.d.). Seattle Hempfest. Retrieved November 23, 2013, from http://www.hempfest.org/about/history/
Sharon Whitson. (n.d.). Seattle Hempfest. Retrieved November 26, 2013, from http://www.hempfest.org/about/who-we-are/core-staff-profiles/sharon-whitson/
Swift, A. (2013, October 22). For First Time, Americans Favor Legalizing Marijuana. Gallup Politics. Retrieved November 24, 2013.

Saturday, November 9, 2013

Saving the day with a cigarette...

By Brian Grimmer

When working as an Art Director for a graphic design firm, it is common to find customers who get upset by anything other than good news regarding the project they have entrusted the firm to produce.  When things do not go perfectly, customers can understandably lose their temper and become unprofessional.  Because of this possibility, one must be able to accept critical comments (6 Characteristics, 2009).
One such event involved a client in need of 2,500 flyers for an upcoming weekend event.  The client’s staff prepared the file and approved the subsequent proof prior to starting the press run.  Unfortunately, the client did not discover that the phone number formatting on the flyer was incorrect until after the print-run was completed.
The client flipped out and began to curse out the staff so vehemently, that the office manager wanted to call the police despite the company policy of, “never call the police unless lives are in danger as nobody wins when law enforcement is involved.”  Instead, I calmly waived the staff away, used a distraction, and worked to find a solution.
I said, “There is still time to correct this issue and have your flyers ready for tomorrow.”  Knowing the client smoked cigarettes, I held one out as a peace offering and said, “Let’s step outside, and smoke a cigarette so we can calm down and work this out.”  By distracting the client with the offer of a smoke, I was able to effectively redirect the client’s attention back towards finding a solution.
Rather than rely on unpleasant police tactics to resolve an unpleasant situation and ruin everyone’s day, the distraction provided by the offering of a cigarette and rapid development of a workable solution to the problem provided a win-win scenario.  Not only did the print shop keep a good customer, a few employees earned overtime hours and the client had flyers for the event.
References:

6 Characteristics of the Successful Designer. (2009, September 5). Paper Leaf Design. Retrieved November 9, 2013, from http://paper-leaf.com/blog/2009/09/6-characteristics-of-the-successful-designer/